Phone Lines/Online BookingsOur phone lines and online bookings will resume from this coming Tuesday the 4th May at 9 am. We expect our phone lines will be extremely busy so please bear with us, or alternatively use our online booking to secure an appointment. Clients who missed a booking during lockdownIf you have a prescheduled appointment with us that was missed due to lockdown, we have prioritised and rescheduled your booking for the earliest possible date. Appointments have been rescheduled based on your previous booking date/time/service. You will receive a text message with your new booking details and a follow-up call to confirm your booking by our front-of-house team.Booking depositsA 50% deposit will be mandatory at the time of your booking, in order to secure your appointment. Clients who have previously paid a deposit for appointments in Jan/Feb/Mar/Apr will have their deposits carried forward. Email/DMsUnfortunately, we cannot make appointments over email or through social media at this time. Allergy Alert TestingSome clients may require a new Allergy Alert Test. You will be advised at the time of booking if this is required. We will make testing as quick and as easy as possible. Covid-19 We all have a responsibility to ensure to prevent the spread of Covid-19. We will be re-opening with the same high standard of safety in all of our salons, that we implemented last year. We ask that if you are feeling unwell or are showing signs of covid-19, that you do not attend your appointment. We will be happy to reschedule your booking for a later date. Protective screens will continue to be in place upon your return to the salon and the wearing of PPE will be mandatory. We will also continue to socially distance and maintain a high level of sanitisation at all times.BeveragesOur beverage menu will be available for all customers, complimentary, as normal.